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Why psychological health and safety training

People stay where they feel looked after.

Psychological health and safety training gives your people practical skills for carrying hard days, and gives your organisation a structured way to meet its duty of care.

Why it matters now

The work has not got easier.

The work your people do has not got easier. Shift patterns, staffing gaps, critical incidents and the steady weight of caring for others all land on the same people, day after day.

Physical safety has decades of training, equipment and procedure behind it. Psychological safety is newer, and most workplaces are still catching up. The standards now exist. The tools to act on them are arriving. Training is where it starts.

What the standards ask of employers

Two standards, one systematic approach.

CSA Z1003, Psychological health and safety in the workplace

Canada's national standard, launched in 2013. It sets out a systematic approach to developing and sustaining a psychologically healthy and safe workplace. It focuses on mental illness prevention and mental health promotion.

ISO 45003, Psychological health and safety at work

The international guidance for managing psychosocial risk within an occupational health and safety management system.

Both standards ask an organisation to:

  1. Identify psychosocial hazards
  2. Assess them
  3. Put controls in place
  4. Check whether those controls work
  5. Review and improve

Training is how a workforce learns to recognise those hazards, and how leaders learn to act on them.

Both standards are voluntary. Your legal duties depend on your province, state or country. Our courses are built on the standards and are not endorsed or accredited by CSA or ISO.

What it gives your workers

Skills they keep using after the day.

Language for what they carry.

Words and frameworks for stress, load and recovery, so a hard week can be named and talked about.

Practical skills they can use on shift.

Resonance breathing and regulation techniques they practise in the room and keep using afterwards.

A way to read their own load.

Every attendee leaves with the NUIRA Band, so they can see how their body is carrying the work and adjust before it builds.

Knowing where to get help.

Clear understanding of their rights, the early warning signs, and the support available to them.

Evidence that they matter.

Training that is about them, not about compliance paperwork, tells people their organisation takes their wellbeing seriously.

What it gives your organisation

People who stay, and fewer days lost.

People who stay.

Retention is no longer only about pay.

Workers increasingly expect their employer to care: nine out of ten US employees want their employer to value their emotional and psychological welfare, and provide relevant support (American Psychological Association, 2023).

Leaving is often preventable: fifty-two percent of voluntarily exiting employees say their manager or organization could have done something to prevent them from leaving their job (Gallup).

Lower turnover costs.

Every person who leaves takes training, experience and team knowledge with them.

The cost of replacing an individual employee can range from one-half to two times the employee's annual salary (Gallup).

In frontline roles, where hiring and training a replacement takes months, that cost is felt on every shift that runs short.

Fewer days lost.

Psychological injury is the longest-lasting and most costly injury in the workplace, and one of the fastest growing.

Prevention costs far less than a long absence.

A structured response to the standards.

Training gives leaders the knowledge to identify and manage psychosocial hazards, and gives the organisation a clear, documented step in its psychological health and safety programme.

A culture people talk about.

Teams who feel supported speak up earlier, recover faster and recommend their workplace to others.

The cost of doing nothing

The figures behind psychological health at work are large, and they are carried by the same organisations that are struggling to recruit.

  • 500,000Weekly absence: the Mental Health Commission of Canada has estimated that every week, 500,000 Canadians miss work due to mental health problems or illnesses. This is an older estimate, still widely quoted.
  • 30% / 70%Disability claims: 30% of disability claims and 70% of disability costs are attributed to mental illness, as reported by the Mental Health Commission of Canada and Manulife.
  • 30.7 weeksTime off work: the median time lost for mental health conditions was 30.7 working weeks per serious claim, compared to 6.2 working weeks per serious claim for physical injuries and diseases (Safe Work Australia). That is from Australian data, where psychosocial risk is tracked closely.
  • DoubledClaims are rising: in Canada, between 2012 and 2022 the share of all lost-time claims due to mental disorders more than doubled (AWCBC).

Every one of those numbers starts as a person having a hard time at work. Training is one of the earliest and least expensive points to act.

Built for the people who carry others

Designed for frontline and safety-critical work.

Our courses are designed for frontline and safety-critical work: fire, police, paramedics, health care, transit and the military. They are delivered by a Canadian Registered Safety Professional with twenty years on the truck, who understands the work because he has done it.

NUIRA is a wellness platform. It is not a medical device or a mental health treatment, and our training does not replace professional support.

Start with one day.

One in house day gives a team shared language, practical skills and a Band each to keep using them. Most organisations start there and build.

Sources

NUIRA Safety Training | Why Psychological Health and Safety Training Matters